The ability to formulate and develop successful business relationships is now a key management pre-requisite for many organisations.
Relationships are based on principles of mutual understanding and respect. Individuals have the maturity to admit mistakes, are trustworthy and recognise the importance of flexing to meet the needs of others.
Skilful listening, the ability to uncover issues and opportunities efficiently and propose value driven solutions are just some of the core skills which are required to support successful working relationships.
Course Aim
Course Objectives
The aim of this course is to develop participant’s ability to communicate in ways that strengthen relationships, improve understanding and inspire action.
As a result of this training, participants will:
- Understand their key stakeholders and the importance of stakeholder engagement
- Know how to manage relationships with different social styles
- Be able to build rapport and trust with others
- Have a toolkit of techniques to quickly develop an understanding of issues/ expectations
- Gain collaborative working techniques and share best practice
Get in touch with Adalta, alternatively you can call us on
0345 021 2356
Adalta Development Ltd
9 Riverside
Waters Meeting Road
Bolton
Lancashire
BL1 8TU