It is a big leap when taking the first step into management and it can sometimes feel overwhelming as expectations become more demanding from a business, team and line manager perspective.
Being a first line manager has its challenges and you can have a great/poor impact on your team purely by your own behaviours and the type of communication you use when dealing with your teams.
The range of line management responsibilities carried out by a manager is far reaching; this Introduction to First Line Management course aims to develop the right mind-set and fundamental skills required to help turn ‘doer’s into ‘managers’.
Course Aim
Course Objectives
This Introduction to First Line Management course aims to help participants develop the fundamental skills of effective first line management.
As a result of this training, participants will:
- Know their natural first line management style and the impact of this on people and performance
- Be able to apply the line management process within their work area
- Gain assertive communication techniques to effectively deal with tricky situations
- Be able to effectively delegate to others in a way that instils confidence in and deals with differing ability levels
Get in touch with Adalta, alternatively you can call us on
0345 021 2356
Adalta Development Ltd
9 Riverside
Waters Meeting Road
Bolton
Lancashire
BL1 8TU