Level 3 Team Leader/ Supervisor Apprenticeship Standard

The Level 3 Team Leader/ Supervisor Apprenticeship offers the practical knowledge, skills and tools needed to step up to management.

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Programme Aim

Managing at the sharp end requires confidence and a practical grasp of what first line management is like in the real world. The Level 3 Team Leader/ Supervisor Apprenticeship offers the practical knowledge, skills and tools needed to step up to management.

This comprehensive, well-rounded programme aims to develop the first line managers’ confidence and capability in line with industry standards to enable them to positively and measurably impact on individual, team and organisational performance.

This Standard was developed by employers to ensure that supervisory or first-line managers gain the industry-recognised knowledge, skills and behaviours that are valued by UK organisations today.

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Who this programme is for:

This Apprenticeship Standard is ideal for anyone currently operating in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They will provide direction, instructions and guidance to ensure the achievement of set goals. Typical job titles include Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
The entry requirement is for candidates to have or study towards Level 2 Functional Skills or GCSE qualifications at Grade A*-C (or 4-9) in English and maths.


What they will achieve on completion:

  • 1 An Industry-recognised Level 3 Team Leader / Supervisor Apprenticeship Standard certification
  • 2 A Professional Management Qualification (Chartered Management Institute Level 3 Certificate in Principles of Management and Leadership)
  • 3 Foundation Chartered Manager Status (free for first 3-months)


Ongoing professional development

On completion, learners are eligible to
progress to a Level 4 or Level 5 Management qualification.

Career pathways include step-up to middle-management roles, such as Operations/ Departmental Manager or similar. Such roles include anyone with responsibility for managing teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy.

Team Leader / Supervisor Apprenticeship Standard

Programme Structure

Adalta’s Level 3 Team Leader Programme is a highly practical, structured programme delivered via a range of methodologies, which provides variety, challenge and flexibility.

The emphasis is on the application of the new knowledge, skills, tools and techniques gained in the context of a Team Leader (or equivalent) role. Through a continual process of learn, apply, reflect and refine, we are able to influence continuous learning and development that helps them and their team to deliver value and generate tangible – and often immediate returns for their organisation.

The programme is fully levy funded, can start at any time and is delivered across approximately 14 months. The integration of the professional management qualification provides an important management pathway following the programme to support future career progression.

The programme comprises three core modules, delivered over 13-14 months. The modules are progressive in that each builds on the learning from the previous one.

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Module One: Personal Effectiveness

Self-awareness is for foundation for successful management development, it enables learners to understand how they are perceived as a first line manager and how they can adjust their approach to achieve better results.

Learners will also gain proven tools and techniques to help them work more efficiently and productively and learn how to make sound management decisions day-to-day and solve problems effectively.

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Module Two: Interpersonal Excellence (5-months)

This module helps learners to really grasp what good management practice involves and how they can develop their line management style and approach.

With a focus on managing people, learners will gain a wealth of skills to help them motivate, delegate, coach and support others.  Interpersonal excellence also requires the ability to develop and manage relationships and how to communicate with impact in a range of situations.

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Module Three: Organisational Performance (5-months)

This module helps learners to work ‘on the business’ as well as in it to deliver results.

They will gain a greater understanding of how to support operations and assist the management of change within the organisation.  Learners will also explore the principles of project management and how to effectively contribute to projects and develop an awareness of finance and to monitor budgets.

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Competencies and Behaviours covered:

Programme Delivery

We recognise that everyone learns in different ways and that in order for learning to be truly effective, we ensure a rich blend of methodologies to provide variety, challenge and flexibility.

The pie chart below provides an indicative example of a) typical learning methods integrated and b) the extent to which each features within the overall programme of learning.

Programme Assessment

The purpose of assessment is simply to ensure that the learner has gained the required knowledge, and can demonstrate the required skills and behaviours. The ultimate objective is to prove that the learner is fully competent in the Team Leader/Supervisor role as per the industry standard.

There are three key stages to assessment.

  • 1 On-programme Assessment
During the Apprenticeship programme, learners will be continually assessed to make sure they reach the required level of competence as set out in the Standard. This is assessed on a continual, rolling basis against specific knowledge, skill and behaviour outcomes.
  • 2 Gateway Assessment

    The Gateway assessment is a 3-way process between Adalta, the learner and their employer/line manager to ensure their readiness to proceed to end-point assessment. Adalta ensure learners know what to expect from the outset and ensure they are fully prepared.
  • 3End-point Assessment
Learners have their skills, knowledge and behaviours evaluated at the end of their apprenticeship by taking an ‘end-point assessment’ (EPA). This is known as synoptic assessment. It is conducted independently to ensure fairness and impartiality, and helps ensure the quality and integrity of Apprenticeships. The objective of EPA is to determine that the learner is fully competent in the occupation of a Team Leader/Supervisor (or equivalent role).

Team leader apprentices develop the confidence to work with external partners on projects. Apprentices learn how to collaborate effectively with partners and establish key responsibilities for the project. Consequently, apprentices successfully design and lead projects in the workplace

Adalta Ofsted Report 2021

Get in touch with Adalta, alternatively you can call us on
0345 021 2356

Adalta Development Ltd
9 Riverside
Waters Meeting Road

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Adalta Level 3 Apprentice of the Year

I would wholeheartedly recommend taking part in the programme to anyone! It has helped me personally by directly focusing on the skills I needed to work on in order to progress to the next stage of my career; it built my confidence, gave me greater exposure throughout the business as well as teaching me new management techniques that I have since been able to implement in my working life. It was such a fun experience and gave me the opportunity to build on myself whilst making great friendships along the way

Hannah Cocker
Level 3 Team Leader Apprentice

Apprentices value highly the coaching sessions they receive from Assessors and apply what they learn in these sessions to the tasks they do at work. They increase in confidence during their apprenticeship