People don’t leave companies, they leave managers. Great managers transform people and performance. But sometimes this can be a chicken and egg situation; after all, becoming a great manager isn’t something that just happens with a promotion.
The Level 5 Operations / Departmental Manager Standard is a powerful and intensive management programme that develops the knowledge, skills and behaviours to enable managers transform people and performance.
This Standard was developed by employers to ensure that middle managers gain the industry-recognised knowledge, skills and behaviours that are valued by UK organisations today.