Disciplinary and Grievance

Course Aim

This Disciplinary and Grievance course aims to equip participants with the knowledge, tools, and skills required to effectively manage employee disciplinary issues and grievances. By focusing on key principles of effective employee relations, participants learn how to conduct thorough investigations, facilitate disciplinary hearings, and resolve grievances in a way that upholds organizational policies and employment law. Participants will learn how to handle sensitive situations with professionalism, as well as proactive approaches to prevent conflicts from escalating, fostering a more positive and engaged workplace.  

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Why is Disciplinary and Grievance Training Important?

Disciplinary and Grievance training is vital for equipping managers and HR professionals with the expertise needed to handle sensitive employee issues with fairness, consistency, and adherence to employment laws. Mishandling these cases can lead to serious repercussions, such as low employee morale, increased conflict, decreased productivity, and potentially costly legal disputes. This training ensures that workplace concerns are addressed in a professional, transparent, and consistent manner, fostering an environment where employees feel respected and valued, which in turn reduces perceptions of favouritism or bias.

From a legal standpoint, training helps organisations meet their statutory obligations, thereby minimising the risk of claims related to unfair dismissal, discrimination, or wrongful termination. Properly managing grievances and disciplinary actions also safeguards the organization’s reputation and promotes a positive work culture. Employees are more engaged and satisfied when their issues are handled respectfully and promptly. For managers, it strengthens critical leadership and conflict resolution skills, enabling them to navigate difficult situations with confidence. Ultimately, this training minimises workplace disruptions, ensures compliance, and creates a more harmonious and high-performing organisation, effectively balancing the protection of employee rights with the company’s operational needs.

Who should attend this course?

This Disciplinary and Grievance course is for new or existing HR professionals responsible for handling employee relations. It may also benefit team leaders and senior managers who are involved in the fair and consistent management of teams in line with organisational procedures.

How is it delivered?

Course Objectives

This 1-day Disciplinary and Grievance training course can be delivered either as a face-to-face workshop or via a trainer-led remote training session.  

Participants receive a digital workbook to support them throughout their development.  

As a result of this training, participants will:

  • Discuss why the business has disciplinary and grievance procedures in place
  • Familiarise with the policy and feel clear on definitions/actions to follow with disciplinary and grievance matters
  • Practice the key skills involved in conducting hearing in a fair and legally compliant way
  • Recognise possible outcomes and practice making decisions
  • Discuss the appeal rights of an employee and the process to follow when a decision is appealed.
  • Appreciate the risks and legal rights involved in the process and discuss how to mitigate risks to protect themselves, the employee and the business

To book this Disciplinary and Grievance course, please call 0345 021 2356 or e-mail [email protected] 

Course Benefits

What flexibility can be offered with this course?

Participants attending this course can expect the following: 

  • Enhanced understanding of discipline and grievance best practices 
  • Assertive communication skills 
  • Confidence navigating difficult conversations 
  • Proactive risk management 
  • Evidence-based decision-making skills 

This course can be adapted in line with a specific context for first line management within your organisation. 

Recruitment & Selection Course 

This course aims to build participants’ proficiency in finding, attracting, and selecting the right candidate to contribute to organisational growth and success. Participants will develop their knowledge of recruitment strategies, enhance their decision-making skills and learn how to conduct effective, structured interviews. Click here to view the course outline (https://adaltadevelopment.co.uk/course/recruitment-and-selection/) 

 Communication Skills Course 

The aim of this communication skills course is to help participants develop effective communication skills and techniques that will enable them to communicate confidently and purposefully with people at all levels in a range of situations.  Click here to view the course outline (https://adaltadevelopment.co.uk/course/communication-skills/) 

For more information, contact us at [email protected] or ring 0345 021 2356. 

Get in touch with Adalta, alternatively you can call us on
0345 021 2356

Adalta Development Ltd
9 Riverside
Waters Meeting Road
Bolton
Lancashire
BL1 8TU

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