Why is emotional intelligence training important?
Have you ever had a conversation at work in which you felt:
• Your anger got the better of you?
• You didn’t know what to say or how to respond?
• You couldn’t really express what you wanted to say?
• Taken back and put on the back foot?
• Being in a bad mood affected your ability to listen attentively?
If you answered ‘yes’ to any of these questions, then you have touched on the notion of ’emotional intelligence’, or ‘EQ’. Emotional intelligence (or EQ) is concerned with being aware of your own feelings and those of others, regulating these feelings in yourself and others, using emotions that are appropriate to the situation and building relationships.
There is no getting away from the fact that people who have developed their emotional intelligence enjoy more success in every area of life: social, emotional, physical, and financial. This is because life almost always involves interacting in some way with other people, and high EQ people just make each interaction more rewarding for everyone.
Within the working environment, actions speak louder than words and what managers and leaders do day-to-day both individually and as a team to support a performance culture really matters. Authentic leaders are genuine, honest, self-aware and emotionally intelligent.
Ultimately, a manager’s emotional intelligence significantly impacts organisational culture, levels of employee satisfaction, and overall performance, making this an essential skill for effective leadership and management.
Who should attend this course?
Anyone who would like to learn how to improve their personal and interpersonal effectiveness. This Emotionally Intelligence workshop is aimed at all levels but is particularly useful for those that are required to line manage others.
How is it delivered?
Course Objectives
This 1-day Emotional Intelligence training course can be delivered either as a face-to-face workshop or via a trainer-led remote training session.
Participants receive a digital workbook to support them throughout this development.
As a result of this training, participants will:
- Develop a greater understanding of emotional intelligence and discuss the importance in a personal and professional context
- Develop strategies for building self-awareness and managing personal emotions to greater affect
- Gain a range of skills and techniques to develop their emotional intelligence to improve self-awareness, personal resilience and working relationships
How to book
To book this Emotional Intelligence Training course, please call 0345 021 2356 or e-mail [email protected]
Course Benefits
What flexibility can be offered with this course?
Participants attending this course can expect the following:
- Improved interpersonal relationships
- Enhanced communication skills
- Skills to minimise conflict and handle difficult conversations
- A practical toolkit of techniques to develop emotional intelligence
- Increased self-awareness
- Greater adaptability
This course can be adapted to meet specific needs within your organisation. Emotional Intelligence can be integrated into a wider management development programme and also delivered alongside similar topics such as building relationships and effective communication to focus on developing interpersonal skills.
Other relevant courses that further develop emotional intelligence:
Building Relationships Course
This course aims to develop participant’s ability to communicate in ways that strengthen relationships, improve understanding and inspire action. Click here to view the course outline (https://adaltadevelopment.co.uk/course/building-relationships/)
Building Self-Awareness Training Course
The aim of this course is to help participants build their self-awareness and determine how they can adjust their approach to achieve better results. Click here to view the course outline (https://adaltadevelopment.co.uk/course/self-awareness/)
For more information, contact us at [email protected] or ring 0345 021 2356.
Get in touch with Adalta, alternatively you can call us on
0345 021 2356
Adalta Development Ltd
9 Riverside
Waters Meeting Road
Bolton
Lancashire
BL1 8TU