Why is managing conflict important?
Conflict is an essential part of interpersonal relationships. However, if left unmanaged it can damage relationships, reputation, morale and productivity. Instead, conflict must be identified and managed effectively to avoid escalation and adverse organizational outcomes. This Conflict Management training provides managers with various strategies to de-escalate and mediate difficult situations to inspire a more positive influence on your workplace and relationships. By facilitating a culture of open communication, respect and personal growth, managers can inspire positive change, within the workplace and beyond.
Who should attend this course?
This course is recommended for anyone who wants to boost their confidence when resolving conflicts. Participants will develop their understanding of conflict, improve their communication skills, and learn how to build and maintain positive relationships when conflict arises.
How is it delivered?
Course Objectives
This 1-day Conflict Management Training Course can be delivered either as a face-to-face workshop or via a trainer-led remote training session.
Participants receive a digital workbook to support them throughout this development.
During this course, participants will:
- Learn what conflict is and why is happens
- Gain a greater understanding of different conflict styles and how to adapt to each style to influence a better outcome
- Become better equipped to recognise verbal and non-verbal cues in difficult conversations
- Be able to facilitate productive conflict to generate better ideas and outcomes
To book this Conflict Management Training, please call 0345 021 2356 or e-mail [email protected]
Course Benefits
What flexibility can be offered with this course?
Participants can expect the following benefits:
- Improved conflict resolution skills
- Greater confidence during difficult conversations
- Enhanced communication
- Strengthened professional relationships
- Better collaboration
- Greater productivity
- Personal and professional growth
This course can be adapted to address specific conflicts or a specific context for conflict resolution within your organisation.
Negotiation Skills
Negotiation skills enhance someone’s ability to communicate persuasively and clearly, resolve conflict effectively and agree mutually beneficial solutions. This course aims to develop your capability and confidence to negotiate effectively with clients, suppliers, and other business associates. Click here to view course outline: https://adaltadevelopment.co.uk/course/negotiation-skills/
Communication Skills
The aim of this communication skills course is to help participants develop effective communication skills and techniques that will enable them to communicate confidently and purposefully with people at all levels in a range of situations. Click here to view the course outline: https://adaltadevelopment.co.uk/course/communication-skills/
For more information, contact us at [email protected] or ring 0345 021 2356.
Get in touch with Adalta, alternatively you can call us on
0345 021 2356
Adalta Development Ltd
9 Riverside
Waters Meeting Road
Bolton
Lancashire
BL1 8TU